COVID-19 DISCLAIMER

AS COVID-19 CONTINUES TO AFFECT THE WORLD, WE ARE STILL RUNNING BUSINESS AS PER USUAL. IF ANY CHANGES TAKE EFFECT THAT IMPACT THE SAFETY OF OTHERS OR OUR ABILITY TO PACK AND SHIP ORDERS, WE WILL UPDATE YOU IMMEDIATELY. 

SHIPPING TIMES MAY BE SLOWER THAN USUAL DURING THIS TIME. THIS IS UNFORTUNATELY OUT OF OUR CONTROL DUE TO A HIGHER DEMAND IN SHIPPING SERVICES AND LIMITED STAFF.

PRODUCTION AND MANUFACTURING TIMES ARE SLOWER THAN USUAL AT THIS TIME DUE TO THE GLOBAL PANDEMIC.

ESTIMATED WAIT TIME ON CERTAIN ITEMS AND ORDERS IS 6-8 WEEKS.

WE CANNOT GUARANTEE THAT YOUR ORDER WILL BE DISPATCHED IN THIS TIME FRAME.

PLEASE NOTE THAT WE ARE UNABLE TO PROVIDE REFUNDS FOR THE POTENTIAL WAIT TIMES ON CERTAIN ITEMS.

WE ASK ALL CUSTOMERS TO PLEASE CONSIDER ALL OF THESE FACTORS BEFORE PLACING AND ORDER.

WE ARE DOING OUR BEST TO GET ORDERS TO OUR CUSTOMERS AS FAST AS POSSIBLE.

IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT THE RACKA SUPPORT TEAM.

 

UPDATE:

SELECT COUNTRIES HAVE SUSPENDED EXPRESS POSTAL SERVICES. FOR AN UP TO DATE LIST OF EXPRESS AND STANDARD SHIPPING AVAILABILITY AND ESTIMATED SHIPPING TIMES, PLEASE CLICK HERE.

 

WE WILL CONTINUE TO MONITOR THE SITUATION AND WILL UPDATE ACCORDINGLY.

FOR MORE INFORMATION PLEASE CONTACT THE RACKA SUPPORT TEAM RACKARACKASHOP@GMAIL.COM